Terms & Conditions


Choice of venue and costs are the client’s responsibility – on or off-site. Experience has shown that typically off-site interventions work best.

Consultant/Facilitator Expenses

The client will pay for all travel, hotel accommodation and meals for the consultant and/or facilitator, all travel by road which will be reimbursed at £0.60 per mile from the home of the consultant to the location of the training and all carriage of materials to/from the venue. UK and European flights will be booked as Standard (Economy/Coach) class. All other routes will be booked as Business Class fares unless otherwise negotiated by the client.

Programme/Workshop Cancellation fees

If 14-28 days’ notice of change of date or cancellation is given, 50% of the total invoice value is due. If less than 14 days’ notice of change or cancellation is given, 100% of the total invoice value is due.


All prices are exclusive of VAT at the current rate and subject to currency variations (where not already quoted in GBP).


Payment is requested within 30 days of the date of the invoice.

Purchase Order Number

This should be supplied to us in advance, if you require this for invoice payment.

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